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Cluster Spa Trainer Job Vacancy

Spa and Wellness Company in Maldives

ELE|NA Spa is expanding, and we are looking for an experienced spa trainer who is proactive, creative and works well independently. Their main focus will be to continue to upskill and develop the existing spa teams as well as onboarding programs for new team members achieving a high standard of treatment protocols and customer care. This role requires resort to resort movement on a weekly basis. Experience in the Maldives is an advantage.

Cluster Trainer Responsibilities:

  • Training new therapists
  • Refresher treatment training for existing team members
  • Product knowledge training
  • SOP manuals created for all treatments and procedures relating to the guest experience.
  • Monitor professional stock usage
  • Identify revenue opportunities
  • Developing and innovating through new treatment ideas, improved guest journeys and related products
  • Creating and maintaining an online training program for all staff
  • Sustainable Management
  • Training and mentoring onsite trainer
  • LQA Training and Assessments
  • Organisation and structure
  • Monthly reports

Requirements:

  • Minimum 1 years’ experience in similar role
  • Certification in Train the Trainer – essential
  • Fully qualified face and body therapist – essential
  • Experience in 5-star, luxury resorts and hotels – essential
  • Excellent verbal and written English – essential
  • Retail training experience an advantage

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